More network troubleshooting

From Amahi

Additional troubleshooting

It the Network Troubleshooter can't help, you can try the steps below, and tell us (on IRC, or in the forums) what step you get stuck at.

Step 1

From your hda itself (via ssh or at the desktop in a terminal), can you:

  1. ping hda (it should ping the IP of your HDA; this ensures the dns server is working)
  2. ping router (it should ping the IP of the router; this ensures your HDA can see the router)
  3. ping 68.180.206.184 (this ensures you can see the rest of the world)
  4. ping yahoo.com (this ensures your dns server can see the world)
  5. Access http://hda in a browser (or use curl in a terminal)

If the above does not work, try and fix it by double checking the settings.

After the above works, you should be able to access

           http://hda

from the HDA machine's desktop!

If the above works, then and only then you may turn off the DHCP server in your router. IMPORTANT: after turning off the DHCP server in your router, you must renew your client's IP addresses.

Step 2

If you want to use the full functionality of your HDA, you must make sure your client has a DHCP lease from your HDA from here on, so let's move to one or more of the clients (after their network has restarted:

  1. ping hda (this ensures the client can see the DNS server in your HDA)
  2. ping router (this ensures the client can see your network gateway)
  3. ping yahoo.com (this ensures the client can see the world)


If you want to stop by the IRC channel for help, it would speed things up to report where you are "stuck" in that list, like step 1.3, or 2.2. You should also say:

  • What client operating system are your other machines in the network using
  • At what point did you turn off your router DHCP (if you did)
  • At what point, relative to the above, did you restart (or release and renew the DHCP lease on the) clients