App Install - Revision history

Bigfoot65: /* Clean Up Failed Web App Install */

2017-06-18T03:37:16Z

Clean Up Failed Web App Install

Bigfoot65: /* Clean Up Failed Web App Install */

2017-06-18T03:36:58Z

Clean Up Failed Web App Install

Bigfoot65 at 00:38, 25 May 2017

2017-05-25T00:38:51Z

Bigfoot65 at 00:37, 25 May 2017

2017-05-25T00:37:09Z

Bigfoot65: /* Clean Up Failed Web App Install */

2017-04-11T00:15:30Z

Clean Up Failed Web App Install

Bigfoot65: /* Clean Up Failed Web App Install */

2017-04-11T00:14:51Z

Clean Up Failed Web App Install

Bigfoot65: /* Reasons for Failure */

2017-04-01T01:58:00Z

Reasons for Failure

Bigfoot65: /* Reasons for Failure */

2017-04-01T01:50:37Z

Reasons for Failure

Bigfoot65: /* Reasons for Failure */

2017-04-01T01:49:17Z

Reasons for Failure

Bigfoot65: /* Reasons for Failure */

2017-04-01T01:48:51Z

Reasons for Failure

@@ Line 150: / Line 150: @@
   echo "delete from webapps where id=2" | mysql -uroot -p hda_production
-'''WARNING:''' Please see [[Database Root Password]] for the appropriate login password.
+::'''WARNING:''' Please see [[Database Root Password]] for the appropriate login password.
 Once these steps are complete, it should be safe to try and install the application.  Monitor the '''/var/log/amahi-app-installer.log''' file for progress and errors via command line:

@@ Line 148: / Line 148: @@
 The safest way is to use a web application such as [https://www.amahi.org/apps/adminer Adminer] or [https://www.amahi.org/apps/phpmyadmin phpMyAdmin].  TO do it via command line, execute the command below for each ''id' that needs to be deleted from the database:
-  echo "delete from webapps where id=2" | mysql -uroot -phda hda_production
+  echo "delete from webapps where id=2" | mysql -uroot -p hda_production
 Once these steps are complete, it should be safe to try and install the application.  Monitor the '''/var/log/amahi-app-installer.log''' file for progress and errors via command line:

← Older revision		Revision as of 00:38, 25 May 2017
Line 1:		Line 1:
		+	__TOC__
		+
	Occasionally Amahi [https://www.amahi.org/apps applications] fail to install properly. This is often noted by error messages in the application install log (/var/log/amahi-app-install.log).		Occasionally Amahi [https://www.amahi.org/apps applications] fail to install properly. This is often noted by error messages in the application install log (/var/log/amahi-app-install.log).

← Older revision		Revision as of 00:37, 25 May 2017
Line 152:		Line 152:

	If the app continues to fail, recommend you seek professional assistance by [[Submit Bug Report\|submitting a bug report]].		If the app continues to fail, recommend you seek professional assistance by [[Submit Bug Report\|submitting a bug report]].
		+
		+
		+	Back to the [[Troubleshooting]].

@@ Line 146: / Line 146: @@
 The safest way is to use a web application such as [https://www.amahi.org/apps/adminer Adminer] or [https://www.amahi.org/apps/phpmyadmin phpMyAdmin].  TO do it via command line, execute the command below for each ''id' that needs to be deleted from the database:
-  echo "delete from webapps where id =2" | mysql -uroot -phda hda_production
+  echo "delete from webapps where id=2" | mysql -uroot -phda hda_production
 Once these steps are complete, it should be safe to try and install the application.  Monitor the '''/var/log/amahi-app-installer.log''' file for progress and errors via command line:

@@ Line 128: / Line 128: @@
   rm -rf owncloud3
 </ul></ul>
-* Finally check the HDA database ''hda_production'' (''webapps'' table).  The safest way is to use a web application such as [https://www.amahi.org/apps/adminer Adminer] or [https://www.amahi.org/apps/phpmyadmin phpMyAdmin].
+* Finally check the HDA database ''hda_production'' (''webapps'' table).
 ** Look to see if there is an entry for each app that failed to install correctly.
 ** Remove the row(s) that exist for the app (i.e. id 4, 5, 6, and 7)
@@ Line 144: / Line 144: @@
 +----+------------+
 rows in set (0.00 sec)</pre></blockquote>
 Once these steps are complete, it should be safe to try and install the application.  Monitor the '''/var/log/amahi-app-installer.log''' file for progress and errors via command line:

@@ Line 27: / Line 27: @@
 = Reasons for Failure =
 Reasons for failure vary, but the most common are:
-<ul>
+<ul><li> Network connection
-<li> Network connection
+<small><pre>#<RuntimeError: run_script had to KILL this script. it was taking too long. sorry.>,
-<li> Install script:
+/var/hda/platform/html/lib/system_utils.rb:66:in `run_script',
-<ul>
+/var/hda/platform/html/app/models/app.rb:241:in `block in install_bg',
-<li> Taking too long
+/var/hda/platform/html/app/models/app.rb:240:in `chdir',
-<small><pre>=======  app install begin      @  2014-05-03 14:33:00 -0400 ==========
+/var/hda/platform/html/app/models/app.rb:240:in `install_bg',
-Installing   app id yi7uxa8mlb under /var/hda/platform/html/script/.. ENV=production
+/var/hda/platform/html/script/install-app:86:in `install_or_uninstall',
-Your HDA services have been restarted.
+/var/hda/platform/html/script/install-app:107:in `main',
-Your HDA services have been restarted.
+/var/hda/platform/html/script/install-app:119:in `<main>'</pre></small></li>
-NOTE: file /var/hda/tmp/amahi-download-cache/956319338e8752e6a8f544423df61187d8b7e320 written in cache
+<li> Insufficient privileges
 <small><pre>#<Errno::EACCES: Permission denied @ dir_s_mkdir - /var/hda/web-apps/bandwidthd>,
 /usr/share/ruby/fileutils.rb:252:in `mkdir',
@@ Line 59: / Line 50: @@
 /var/hda/platform/html/script/install-app:86:in `install_or_uninstall',
 /var/hda/platform/html/script/install-app:107:in `main',
-/var/hda/platform/html/script/install-app:119:in `<main>'</pre></small>
+/var/hda/platform/html/script/install-app:119:in `<main>'</pre></small></li>
 :To correct, as ''root'' user (or precede with <code>sudo</code>) do:
   chown -R apache:users /var/hda/web-apps
-</ul>
+<li> Source file is unavailable:
 <ul>
 <li> New version</li>
 <li> File moved</li>
-<li> Wrong SHA1 hash
+<li> Wrong SHA1 hash</li></ul>
 <small><pre>WARNING: primary downloaded file /tmp/amahi-download-
 cache/b224eae4f30c011cbe6eae3c81d662f199eaa85f did not pass signature check - got
 da58737f99c63f47983db27789cf4b989975220, expected
-b224eae4f30c011cbe6eae3c81d662f199eaa85f</pre></small></li>
+b224eae4f30c011cbe6eae3c81d662f199eaa85f</pre></small>
-</ul></ul>
+<li>No space left on root (/) partition
 <small><pre>#<Errno::ENOSPC: No space left on device @ io_write - /var/hda/tmp/amahi-download-cache/3ab7164c607c124b97e08dd25d3a9712afebde2b>,
 /var/hda/platform/html/lib/downloader.rb:100:in `write',
@@ Line 83: / Line 72: @@
 /var/hda/platform/html/script/install-app:86:in `install_or_uninstall',
 /var/hda/platform/html/script/install-app:107:in `main',
-/var/hda/platform/html/script/install-app:119:in `<main>'</pre></small>
+/var/hda/platform/html/script/install-app:119:in `<main>'</pre></small></li>
 :Empty the ''/var/hda/tmp/amahi-download-cache'' directory.
-  rm -rf /var/hda/tmp/amahi-download-cache
+  rm -rf /var/hda/tmp/amahi-download-cache/*
 = Recipe for Success =

@@ Line 45: / Line 45: @@
          from /var/hda/platform/html/script/install-app:107:in `main'
          from /var/hda/platform/html/script/install-app:119:in `<main>'</pre></small></li>
 <li> Insufficient privileges</li>
 <pre>#<Errno::EACCES: Permission denied @ dir_s_mkdir - /var/hda/web-apps/bandwidthd>,

@@ Line 64: / Line 64: @@
   chown -R apache:users /var/hda/web-apps
 </ul>
-<li> Application source file is unavailable:</li>
+<li> Source file is unavailable:</li>
 <ul>
 <li> New version</li>