Difference between revisions of "Troubleshooting"

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The purpose of this page is twofold:
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The purpose of this page is to capture various issues and solutions for common or uncommon problems users may encounter.<br /><br />
# Capture various issues and solutions for common or uncommon problems users may encounter.<br /><br />
 
# Provide quick access to various HDA Admin tasks using command line or HDA Dashboard.
 
<br />
 
 
 
<big>'''Current stable release:'''  Amahi 8 ([[Amahi 8|Fedora 21]])</big>&nbsp;&nbsp;&nbsp;[[File:f21release.png|125px|middle]]
 
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<big>'''Maintenance Support ONLY:''' Amahi 7 ([https://wiki.amahi.org/index.php/Amahi_7 Fedora 19])</big>&nbsp;&nbsp;&nbsp;[[File:f19release.png|125px|middle]]<br />
 
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::::::::::<big>Amahi 6 ([https://wiki.amahi.org/index.php/Amahi_6 Ubuntu 12.04.x])</big>&nbsp;&nbsp;&nbsp;[[File:Precise_Pangolin_Ubuntu_OS_2.jpg|125px|middle]]
 
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::::::::::<big>Amahi 6 ([https://wiki.amahi.org/index.php/Amahi_6.0 Fedora 14])</big>&nbsp;&nbsp;&nbsp;[[File:fedora14_logo.png|125px|middle]]
 
 
 
:'''NOTE:'''  ''Maintenance Support ONLY'' indicates all Amahi updates (i.e. platform, applications, etc) have been halted.
 
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__TOC__
 
__TOC__
  
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== Amahi Release (Common) ==
<center><big>
 
{|
 
|-
 
| [https://www.amahi.org Home]
 
|
 
|
 
| [https://www.amahi.org/apps Store]
 
|
 
|
 
| [http://docs.amahi.org Docs]
 
|
 
|
 
| [https://www.amahi.org/faq FAQ]
 
|
 
|
 
| [https://forums.amahi.org Forums]
 
|
 
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| [https://bugs.amahi.org Bugs]
 
|
 
|
 
| [http://webchat.freenode.net/?channels=amahi IRC]
 
|
 
|
 
| [https://www.amahi.org/feedback Feedback]
 
|
 
|
 
| [https://www.amahi.org/apps/suggest Suggest]
 
|}
 
</big></center>
 
 
 
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<br />
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* [[Install_troubleshooting|Install]]
= Troubleshooting =
 
== Amahi Common ==
 
  
 
* [[Network_troubleshooting|Network]]
 
* [[Network_troubleshooting|Network]]
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* [[Platform_troubleshooting|Platform]]
 
* [[Platform_troubleshooting|Platform]]
  
== Amahi 8 (Fedora 21) ==
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== Amahi Release (Specific)==
  
* [[Amahi_8_Upgrade_Issues_and_Solutions|Fedora 21 Upgrade (64-bit)]]
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* [[Troubleshooting_Amahi_9|Amahi 9 (Fedora 23)]]
  
* [[Dnsmasq troubleshooting|dnsmasq]]
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* [[Troubleshooting Amahi 8|Amahi 8 (Fedora 21)]]
  
* [[amahi-sync|Amahi Sync]] ([https://bugs.amahi.org/issues/1096 Amahi Bug 1096])
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* [[Troubleshooting Amahi 7|Amahi 7 (Fedora 19)]]
  
* Adding drives:  The Amahi [https://www.amahi.org/apps/disk-wizard Disk Wizard] application provides functionality via Dashboard UI for Amahi 8.
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* [[Troubleshooting Amahi 6|Amahi 6 (Ubuntu 12.04.x LTS)]]
  
== Amahi 7 (Fedora 19) ==
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== Helpful References ==
 +
* [[HDA Admin How To]]
  
* [[Express_Disc_troubleshooting|Express Disc (64-bit) Install]]
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* [[Transition to Amahi]]
 
 
* [[Dnsmasq_troubleshooting|dnsmasq]]
 
 
 
* [https://www.amahi.org/apps/amahi-sync Amahi Sync] ([https://bugs.amahi.org/issues/1096 Amahi Bug 1096])
 
 
 
== Amahi 6 (Ubuntu 12.04.x) ==
 
 
 
* [[Ubuntu_Installation_Troubleshooting|Ubuntu Install]]
 
 
 
* Apache Web Server ([https://bugs.amahi.org/issues/1023 Amahi Bug 1023])
 
 
 
= HDA Admin How To =
 
== Amahi Common ==
 
 
 
* [[Turning_off_DHCP_in_your_router|Disable Router DHCP Server]]:  Generic guidance for disabling DHCP server on some routers.
 
 
 
* [[Changing_your_DNS_provider|Change DNS Provider]]: Change DNS from OpenDNS to different provider.
 
 
 
* [[Turning_off_DHCP|Disable DHCP Server]]:  Disable DHCP server on HDA.
 
 
 
* [[Change_IP_Address|Change Gateway IP Address]]:  Change the 3rd octet of the router/client IP addresses.
 
 
 
* [[RenewIP|Renew Client IP Address]]: Applies to Windows, Mac OS X, and Linux.
 
 
 
* [[Advanced_Settings|Enable Advanced Settings]]:  Unhides advanced areas in Network and Setup tabs.
 
 
 
* [[Open_Terminal_as_root|Open terminal as root user]]:  Command line access as root user.
 
 
 
* [[Reset_Amahi_Password|Reset User Password]]: Use to reset a user's forgotten password.
 
 
 
* [[Adding_a_second_hard_drive_to_your_HDA|Adding hard drives]]:  Command line guidance for adding hard drives to your HDA.
 
 
 
* [[Greyhole|Greyhole]]: Setup/configure Greyhole Storage Pooling.
 
 
 
* [[Mount_Shares_Locally|Mount Shares Locally]]:  Safely manage Greyhole enabled share files locally on the HDA.
 
 
 
* [[Storage_and_file_sharing|Manage Shares]]:  Create, edit, delete, and manage file shares configuration.
 
 
 
* [[Share_Extra_Parameters|Shares Extra Parameters]]:  Manage extra options per file share, such as a recycle bin or quota.
 
 
 
* [[Networking_-_Static_IPs|Configure Static IP Address]]: Create static IP address for client devices.
 
 
 
* [[Key-Based_SSH_Logins|Secure Shell (SSH)]]:  Key-based SSH terminal access to your HDA.
 
 
 
* [[VPN|Virtual Private Network (VPN)]]:  Not included in Amahi 6 or 7, but is required for secure connection between a client and HDA outside your network.  Amahi application [http://www.amahi.org/apps/openvpn VPN] provides the capability.
 
 
 
* [[Post-Install_Hardware_Changes|Hardware Changes]]:  Steps for hardware changes on HDA (i.e. mother board, network card, etc).
 
 
 
* [[IPsec_VPN|Customize IPsec VPN]]:  How to change the secret and/or group name as well as procedure for routing all traffic through Amahi [https://www.amahi.org/apps/ipsec-vpn IPsec VPN] application.
 
 
 
* [[VNC|Virtual Network Computing (VNC)]]: Access your HDA desktop remotely from '''inside''' your network.
 
 
 
* [[Hosting_a_website|Hosting a web site]]: How to make the Amahi web server visible outside the local network.
 
 
 
== Amahi 8 (Fedora 21) ==
 
 
 
* net-tools/bind-utils (includes commands ifconfig, nslookup, netstat, and others): Not installed in Amahi 8.  Amahi application [https://www.amahi.org/apps/HDA-Troubleshooting-Tools HDA Troubleshooting Tools] provides the capability.
 
 
 
* Manual Web App Creation:  Amahi application [https://www.amahi.org/apps/web-apps Web App] provides the capability.
 
 
 
== Amahi 7 (Fedora 19) ==
 
 
 
* net-tools/bind-utils (includes commands ifconfig, nslookup, netstat, and others): Not installed in Amahi 7.  Amahi application [https://www.amahi.org/apps/HDA-Troubleshooting-Tools HDA Troubleshooting Tools] provides the capability.
 
 
 
* Manual Web App Creation:  Amahi application [https://www.amahi.org/apps/web-apps Web App] provides the capability.
 
 
 
* [[Calendars|Calendar Server]]:  This feature is currently broken in Amahi 7 ([https://bugs.amahi.org/issues/1339 Amahi bug 1339]), but guidance is provided to correct the issue.
 
 
 
* [[GUI_Install_for_Express_Disc|Express Disc Desktop]]:  Amahi 7 is headless, but guidance is provided for installing a GUI desktop.  The Amahi application [https://www.amahi.org/apps/vnc VNC] provides the Gnome 3 Desktop and remote capability.
 
 
 
== Amahi 6 (Ubuntu 12.04.x) ==
 
 
 
* Secure Shell (SSH):  Not installed in Amahi 6, but is required to remotely access your HDA, inside or outside your network.  Amahi applications [http://www.amahi.org/apps/openssh OpenSSH] and [http://www.amahi.org/apps/dropbear Dropbear] provides the capability.
 
 
 
* [[Web_App_Creation_Fix|Manual Web App Creation]]:  Creating a manual web app via the dashboard results in a "HTTP error 500" message.  This work around should correct the issue ([https://bugs.amahi.org/issues/977 Amahi bug 977]).
 
 
 
= Tutorials =
 
 
 
* [[Fedora_Tutorials|Fedora]]
 
 
 
* [[Ubuntu_Tutorials|Ubuntu]]
 
 
 
* [[TerminalScripts|Terminal Scripts]]
 
 
 
* [[HDA_OS_Migration_Guide|HDA OS Migration Guide]]
 
 
 
= References =
 
  
 
* [http://www.amahi.net Interactive Network Troubleshooter]
 
* [http://www.amahi.net Interactive Network Troubleshooter]
  
* [[Common_Log_Files|Common Log Files List]]
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* [[Common Log Files]]
  
 
* [[App_Ports|Amahi Web Application Ports]]
 
* [[App_Ports|Amahi Web Application Ports]]
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* [http://www.csgnetwork.com/crongen.html Cron Job Calculator]
 
* [http://www.csgnetwork.com/crongen.html Cron Job Calculator]
  
* [https://www.amahi.org/videos Amahi Video Tutorials]
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* [[HDA OS Migration Guide]]
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* [https://wiki.amahi.org/index.php/App_release_process App Release Process]
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* [[Need More Information]]
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* [[Submit Bug Report|Submit a Bug Report]]

Revision as of 01:22, 31 December 2016