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This page is for information and troubleshooring the [http://www.amahi.org/apps/splashtop Splashtop streamer app]
 
To launch the app, search for Splashtop at the desktop and click on the icon.
= Troubleshooting =
Here are the steps to diagnose any issues with Splashtop.
* To launch the app, search for Splashtop at the desktop and click on the icon.* After launching the app at the desktopand putting in your credentials, does it gray out the username and password?** If so, it means it logged in to Splashtop and it should be working. You should see your Amahi HDA in any Splashtop client you are logged in onand be able to connect.** If it's not greying out the username/password, then this needs to be diagnosed.
* If it's not logging in, take a look at what is in this file:
~/.config/splashtop-streamer/SPLog.txt
= Network Configuration =
Splashtop requires that the network interface in your system be managed via Network Manager. Amahi/Ubuntu systems prior to December 1st 2012 did not have NetworkManager support.
TO DO'''You should not need this if you installed your HDA after 2/13/13.''' Splashtop requires that the network interface in your system be managed via Network Manager. Amahi/Ubuntu systems prior to November 31st, 2012 did not have NetworkManager support and would need to be converted to using Network Manager to use Splashtop. Here is a way to migrate to using Network Manager. Please note that there some risk that this may not work, if you had some non-default networking setup (some people add wireless, or a second NIC). * First you need to exit Splashtop. Make sure it's not running* Open a terminal and become root. This will do it: sudo su -* You need to have the latest hdactl (4.3.0 or later).* Get the NetworkManager transition script: <nowiki> curl -o nm-install http://alpha.amahi.org/tmp/nm-install apt-get install -y ruby-dbus </nowiki>* Run the script in test mode: ruby nm-install* '''IMPORTANT''': write these settings. If things fail to work (it could happen!) you will need these settings in a piece of paper* If all looks ok, no errors in the previous test mode command, then do: ruby nm-install -y* This should tell you a bit of what it's doing. If there were no errors, then you can reboot and run Splashtop. It should work. If not, please report the error* If there was some error, please report the error To report and error, repo it to the team via support or the forums. = If all else fails = If the procedure above fails, you want to put manually set up Network Manager. You will need your networking settings here ! This is how:* Go to the steps top right of the GUI and click on the network icon* Go to reconfigure "Edit Connections ..." (or System Settings > Network)* Delete all the connections* Create a new ethernet connection with IPv4 settings* Create a '''static''' connection (this is important - your network device server needs to be on a fixed IP)* For IP put the IP that your server should have, like 192.168.1.10* Put the netmask, etc.* Save it* Restart You should be able to use NetworkManagerSplashtop now. If not please report it to the team via support of the forums.
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