Changes

From Amahi Wiki
Jump to: navigation, search

Network troubleshooting (view source)

Revision as of 14:33, 3 February 2010

535 bytes added ,  14:33, 3 February 2010
no edit summary
= Important information = '''Rule #01: do not turn off DHCP in your router until your HDA has full network connectivity'''
Your HDA should be capable of browsing all the major sites and http://www.amahi.org before doing anything else.
Please note that '''only the first NIC/ethernet card (eth0)''' is supported out of the box. If you have two, please make sure you use eth0 for the LAN where your Amahi HDA resides. There is an unsupported way to support amahi on the [[ETH1|eth1]] device.
Tell = Identify the problem = To help you identify a network problem you might have, try using the [http://net.pommepause.com/network_troubleshooter/ Interactive Amahi Network Troubleshooter].If it fails along the way, it will give you instructions on how to get additional help, and how to provide us with the information we need to help you understand and fix the problem. It the Network Troubleshooter can't help, you can try the steps below, and tell us (on IRC, or in the forums) what step you get stuck at:. = Additional troubleshooting =
== Step 1 ==
From your hda itself (via ssh or at the desktop in a terminal), can you:
If the above works, '''then and only then''' you may turn off the DHCP server in your router. '''IMPORTANT: after turning off the DHCP server, you must repair (or reboot) your client's ethernet connection(s) for them to get a new DHCP lease from your Amahi HDA.'''
== Step 2 ==
Then move to one or more of the clients (after their network has restarted:
== When all else fails ==
In some cases, it could be the client OS causing issues.
Retrieved from "https://wiki.amahi.org/index.php/Special:MobileDiff/7879"