Difference between revisions of "Need More Information"

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* Identify any manual configuration changes you did to the system
 
* Identify any manual configuration changes you did to the system
 
* Operating System and Amahi version installed
 
* Operating System and Amahi version installed
* Result of <code>fpaste --sysinfo</code> (should give one or two URLs, sharing the short one is enough)
+
* Result of <code>apaste --sysinfo</code> (should give one or two URLs, sharing the short one is enough)
 
* Any pertinent [[Common_Log_Files|log files]]
 
* Any pertinent [[Common_Log_Files|log files]]
  
  
 
Have you checked the [[Troubleshooting]] page for guidance?  Many common issues and solutions are posted there.
 
Have you checked the [[Troubleshooting]] page for guidance?  Many common issues and solutions are posted there.
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'''NOTE:'''  Please attach files or provide <code>fpaste</code> URLs.  '''DO NOT''' place large amounts of text in the [https://forums.amahi.org forums] or [http://webchat.freenode.net/?channels=amahi IRC Chat].

Latest revision as of 17:11, 16 July 2016

In order to help troubleshoot the problem/issue with your Amahi HDA, we need additional details.

Please provide the following:

  • Describe the problem/issue in detail
  • Identify any manual configuration changes you did to the system
  • Operating System and Amahi version installed
  • Result of apaste --sysinfo (should give one or two URLs, sharing the short one is enough)
  • Any pertinent log files


Have you checked the Troubleshooting page for guidance? Many common issues and solutions are posted there.

NOTE: Please attach files or provide fpaste URLs. DO NOT place large amounts of text in the forums or IRC Chat.