Difference between revisions of "App Install"

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Reasons for failure vary, but the most common are:
 
Reasons for failure vary, but the most common are:
 
* Slow or sporadic internet connection.
 
* Slow or sporadic internet connection.
* Install script is taking too long.
+
* Install script:
 +
** Taking too long
 +
** Incorrect syntax
 +
** Insufficient privileges
 
* Application source file is unavailable.
 
* Application source file is unavailable.
 +
** New version
 +
** File moved
 +
** Wrong SHA1 hash
  
  

Revision as of 23:50, 7 May 2014

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Occasionally Amahi applications fail to install properly. This is often noted by error messages in the application install log (/var/log/amahi-app-install.log).

<screenshot>

Other times, you may receive notice in the Dashboard.

<screenshot>

We take these seriously and have tried to incorporate additional error checking and prevention methods. Unfortunately they don't catch everything.

Reasons for failure vary, but the most common are:

  • Slow or sporadic internet connection.
  • Install script:
    • Taking too long
    • Incorrect syntax
    • Insufficient privileges
  • Application source file is unavailable.
    • New version
    • File moved
    • Wrong SHA1 hash


There are some recommendation users can follow to help correct or prevent these problems.

DON'T:

  1. Refresh your web browser or navigate from the page while an application is installing.
  2. Try to install an application after it initially fails.


DO:

  1. Check the log for details of why the app install failed.
  2. Check the Dashboard Apps tab, Installed section for the app.
  3. Check /var/hda/web-apps to ensure the app did not partially install.
  4. File a bug report.