Splashtop

This page is for information and troubleshooring the Splashtop streamer app

To launch the app, search for Splashtop at the desktop and click on the icon.

Troubleshooting

Here are the steps to diagnose any issues with Splashtop.

• After launching the app at the desktop and putting in your credentials, does it gray out the username and password?
  • If so, it means it logged in to Splashtop and it should be working. You should see your Amahi HDA in any Splashtop client you are logged in on and be able to connect.
  • If it's not greying out the username/password, then this needs to be diagnosed.
• If it's not logging in, take a look at what is in this file:

  ~/.config/splashtop-streamer/SPLog.txt

and report on what it's in it. (use apaste to post it online and share the resulting in the IRC forums or support email).

Network Configuration

Splashtop requires that the network interface in your system be managed via Network Manager. Amahi/Ubuntu systems prior to November 31st, 2012 did not have NetworkManager support and would need to be converted to using Network Manager to use Splashtop.

TO DO: We are testing a script to automatically migrate a network configuration for an Amahi HDA to Network Manager.