Difference between revisions of "Browser Tip"
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You will receive a security alert on the first run for Mozilla Firefox or Internet Explorer. This is no cause for alarm. To prevent this from occurring each time you access Adito, follow the procedures listed below: | You will receive a security alert on the first run for Mozilla Firefox or Internet Explorer. This is no cause for alarm. To prevent this from occurring each time you access Adito, follow the procedures listed below: | ||
| − | Mozilla Firefox | + | '''Mozilla Firefox''' |
| + | |||
When the page loads, you will see a pop up stating "...uses an invalid security certificate." | When the page loads, you will see a pop up stating "...uses an invalid security certificate." | ||
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* It may take a minute for it to finish, then you should see the login screen. You won't see invalid security certificate now that you have added the exception. | * It may take a minute for it to finish, then you should see the login screen. You won't see invalid security certificate now that you have added the exception. | ||
| − | Internet Explorer | + | '''Internet Explorer''' |
| + | |||
When the page loads, it will say "There is a problem with this website's security certificate." | When the page loads, it will say "There is a problem with this website's security certificate." | ||
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* Select Finish and a Security Warning will appear stating "You are about to install a certificate from a certification authority (CA) claiming to represent: user.yourhda.com". Select Yes. | * Select Finish and a Security Warning will appear stating "You are about to install a certificate from a certification authority (CA) claiming to represent: user.yourhda.com". Select Yes. | ||
* It will indicate Finished and choose OK to complete. You won't see "There is a problem with this website's security certificate" in the future as the site is now a trusted site. | * It will indicate Finished and choose OK to complete. You won't see "There is a problem with this website's security certificate" in the future as the site is now a trusted site. | ||
| + | |||
'''NOTE:''' Other browsers have not been tested. The procedures will be slightly different for them. | '''NOTE:''' Other browsers have not been tested. The procedures will be slightly different for them. | ||
Latest revision as of 23:47, 5 April 2014
You will receive a security alert on the first run for Mozilla Firefox or Internet Explorer. This is no cause for alarm. To prevent this from occurring each time you access Adito, follow the procedures listed below:
Mozilla Firefox
When the page loads, you will see a pop up stating "...uses an invalid security certificate."
- Select Ok and you will see another message, "Secure Connection Failed"
- Choose the "or you can add an exception" link at the bottom.
- You will then see two choices, "get me out of here!" and "Add Exception..." Select the "Add Exception..." option.
- Another box will appear stating "You are about to override how Firefox identifies this site" Select "Get Certificate"
- You will then have an option to "View Certificate" or "Confirm Security Exception" or "Cancel" Select "Confirm Security Exception" Ensure the "Permanently store this exception" is checked.
- It may take a minute for it to finish, then you should see the login screen. You won't see invalid security certificate now that you have added the exception.
Internet Explorer
When the page loads, it will say "There is a problem with this website's security certificate."
- Select the option "Continue to this website (not recommended)."
- Look for the "Certificate Error" box next to the web page address at the top and select it.
- A box will pop up saying "Untrusted Certificate" and select "View certificates"
- When the certificate is displayed, you will see it belongs to username.yourhda.com. Choose the Install button and a wizard will pop up.
- Select Next and ensure the "Automatically select the certificate store based on the type of certificate is chosen and select Next.
- Select Finish and a Security Warning will appear stating "You are about to install a certificate from a certification authority (CA) claiming to represent: user.yourhda.com". Select Yes.
- It will indicate Finished and choose OK to complete. You won't see "There is a problem with this website's security certificate" in the future as the site is now a trusted site.
NOTE: Other browsers have not been tested. The procedures will be slightly different for them.
