Note: Using RDP, only one device at a time can be logged in under a specific user. If you are logging into a Windows computer by the user "Fred" by RDP using Guacamole, any other device signed in as "Fred" will be logged out. One The side effect is that, when using RDP, a technician (using Guacamole) and client (on their Window computer) cannot see the same active desktop simultaneously. As a workaround, one can set up a VNC and an RDP connection for each Windows computer. RDP can be quicker and more fluid so use RDP when working alone and VNC when one needs to see what is currently happening on a Users computer under their account.