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→Troubleshooting
= Troubleshooting =
== Request cannot be recognized -- treating a request as not-local ==
When the web app (http://plexms) is working but the server cannot be seen ... it could be due to some DNS issues. You can see the logs indicating that the requests arrive but the name (hda or plexms) is for some reason not recongnized as a local request, so it's labelled as a non-local request.
To make it recognize requests as local, you can add your HDA's IP address mapping plexms to your HDA's IP and also plexms with full domain in /etc/hosts, for example
1.2.3.4 plexms plexms.amahi.net
Then restart httpd as root or sudo with: <code>systemctl reload httpd</code>
You can see the logs (in both 32 and 64 bit machines) on the Linux side at this location:
/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/
under these files
Plex Media Server.log
Plex Media Service.log
== Server Setup v Player Login ==
