Difference between revisions of "Splashtop"
From Amahi Wiki
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Here are the steps to diagnose any issues with Splashtop. | Here are the steps to diagnose any issues with Splashtop. | ||
| − | * After launching the app at the desktop, does it gray out the username and password? | + | * After launching the app at the desktop and putting in your credentials, does it gray out the username and password? |
| − | * If so, it means it logged in to Splashtop and it should be working. You should see your Amahi HDA in any client you are logged in on. | + | ** If so, it means it logged in to Splashtop and it should be working. You should see your Amahi HDA in any Splashtop client you are logged in on and be able to connect. |
| − | * If it's not greying out the username/password, then this needs to be diagnosed. | + | ** If it's not greying out the username/password, then this needs to be diagnosed. |
* If it's not logging in, take a look at what is in this file: | * If it's not logging in, take a look at what is in this file: | ||
~/.config/splashtop-streamer/SPLog.txt | ~/.config/splashtop-streamer/SPLog.txt | ||
Revision as of 22:55, 4 February 2013
This page is for information and troubleshooring the Splashtop streamer app
To launch the app, search for Splashtop at the desktop and click on the icon.
Troubleshooting
Here are the steps to diagnose any issues with Splashtop.
- After launching the app at the desktop and putting in your credentials, does it gray out the username and password?
- If so, it means it logged in to Splashtop and it should be working. You should see your Amahi HDA in any Splashtop client you are logged in on and be able to connect.
- If it's not greying out the username/password, then this needs to be diagnosed.
- If it's not logging in, take a look at what is in this file:
~/.config/splashtop-streamer/SPLog.txt
and report on what it's in it. (use apaste to post it online and share the resulting in the IRC forums or support email).
Network Configuration
Splashtop requires that the network interface in your system be managed via Network Manager. Amahi/Ubuntu systems prior to December 1st 2012 did not have NetworkManager support.
TO DO: need to put here the steps to reconfigure your network device to use NetworkManager.
