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So, to diagnose things, make sure you can login first from your client operating system, and then if that works, make sure you can access the files you are interested in from Linux.
* First make sure that '''your workgroup or samba domain match between your HDA and your clients'''. For your HDA's workgroup/domain, go to Setup -> Settings and turn on advanced settings, after that, go to Shares -> Settings and check the workgroup name. If the DNS domain is home.com, the workgroup will be just home.
* If only one user can access the shares, and your shares are in a subdirectory of /media, you'll need to unmount your drive from /media, and re-mount it using the instructions found here: [[Adding_a_second_hard_drive_to_your_HDA|How to add additional hard drives in your HDA]].
* First make sure that '''your workgroup or samba domain match between your HDA and your clients'''. For your HDA's workgroup/domain, go to Setup -> Settings and turn on advanced settings, after that, go to Shares -> Settings and check the workgroup name. If the DNS domain is home.com, the workgroup will be just home.
* In at least Windows 7, we have observed that the operating system tries to use a "Domain" of the name of the computer, which is wrong! Try typing this in the Username field:
YOURWORKGROUP\username
 * So, if your username is jdoe and the workgroup is HOME, try HOME\jdoe
* Some windows clients for some reason may require the whole DNS path, so if your internal domain is, say, home.com, try:
\\hda.home.com
 
* Make sure the user has permissions to at least read the share (of course) in the Shares area of your HDA
* Check the Credential manager under Control Panel: Control Panel -> Al Control Panel Items -> Credential Manager: See this [http://forums.amahi.org/viewtopic.php?f=4&t=964&start=11 thread in the forums].