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= Troubleshooting on Vista or Windows 7 clients =
# In some windows clients, some users see this:  "windows cannot connect to the printer.operation could not be completed (error 0x0000000d)" . We've seen this problem with a few printers now, not consistently between any particular makes or models. However, I have found a consistent fix to connect to any network printer from vista: ## Run a command prompt and type the following:  "net use LPT2: \\server\printer" ###This sets up a behind-the-scenes connection to the printer. ##Then go through the add printer wizard, choose to add a local printer, and choose port LPT2... It will probably ask for a printer driver, and you can just choose whatever XP driver you might have been using before. The printer is then installed without any errors, and works just fine. ##From poking around, it seems when the error appears that the driver is actually installed, but something between it being installed and it actually being added to vista's list of printers breaks. Doing the above just works though. ##This was from this [http://social.technet.microsoft.com/Forums/en/itprovistaprinting/thread/d02718d8-cf5d-45de-9206-46714a549ee0 Technet page]# Some users may find that certain printers (for example, the Brother HL2270DW laser printer), will not print from anyone other than the admin. We will have to add permissions for each user from CUPS:## From the HDA desktop go to: http://localhost:631/printers to open up the CUPS GUI interface.## Click on your printer## Under the menu "Administration", select "Set Allowed Users"## In the text box, type in all the HDA users### Ex: "user1, user2, user3"## Make sure "Allow these users to print" is selected, then click "Set Allowed Users".## Note: to print, each user must be logged onto the HDA using (in Windows) \\hda in Windows Explorer# Certain users may also find that even though the above steps were followed with no spelling mistakes, the printer shows a "Permission needed", or similar, message. I have not found a way to fix this, except for the following:## Create a new HDA account for the user effected## Transfer all files over## Delete the old HDA account## Do Troubleshooting 2 above for the new user account. In my case, this has successfully solved the issue.
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