4,144
edits
Changes
From Amahi Wiki
Created page with "= Troubleshooting = Here is the information we need for proper troubleshooting: * What is the version of the app? Go to settings (right pane on iPad, browse to a share area ..."
= Troubleshooting =
Here is the information we need for proper troubleshooting:
* What is the version of the app? Go to settings (right pane on iPad, browse to a share area in iPhone/iPod).
* If it's a video player issue, what player does the issue happen with?
** It's the embedded VLC player if it has a globe icon on the left above the volume
** Otherwise, it will be the built-in media player
* What type of content is it?
** We'd like to know the extension at a minimum (mp4, avi, mkv, etc.)
** If you can ssh to your HDA, a simple program to see the file contents is called "file". Example: file foo.mp4 will tell you details that you need to share
Here is the information we need for proper troubleshooting:
* What is the version of the app? Go to settings (right pane on iPad, browse to a share area in iPhone/iPod).
* If it's a video player issue, what player does the issue happen with?
** It's the embedded VLC player if it has a globe icon on the left above the volume
** Otherwise, it will be the built-in media player
* What type of content is it?
** We'd like to know the extension at a minimum (mp4, avi, mkv, etc.)
** If you can ssh to your HDA, a simple program to see the file contents is called "file". Example: file foo.mp4 will tell you details that you need to share
