Shares troubleshooting
Access Problems
Access issues are caused by one or two things, in order: Windows (SMB/Samba) access (domain works, username works), and Linux permissions access
So, to diagnose things, make sure you can login first from your client operating system, and then if that works, make sure you can access the files you are interested in from Linux.
- First make sure that your workgroup or domain match between your HDA and your clients. For your HDA's workgroup/domain, go to Setup -> Settings and turn on advanced settings, after that, go to Setup -> Shares -> Settings and check the workgroup name.
- In at least Windows 7, we have observed that the operating system tries to use a "Domain" of the name of the computer, which is wrong! Try typing this in the Username field:
YOURWORKGROUP\username
- So, if your username is jdoe and the workgroup is HOME, try HOME\jdoe
- Some windows clients for some reason may require the whole DNS path, so if your internal domain is, say, home.com, try:
\\hda.home.com
- Make sure the user has permissions to at least read the share (of course) in the Shares area of your HDA
- Check the Credential manager under Control Panel: Control Panel -> Al Control Panel Items -> Credential Manager: See this thread in the forums.
Permission Problems
If you cannot write to the shares, there are two things to check.
- Permissions at the SAMBA level
- Permissions at the Linux level
At the SAMBA level, check Setup -> Shares. Make sure the user has access to the share you are looking at.
At the Linux level, you have to ssh into your HDA or login at the console and try to write a file in to the folder for the share (typically in /var/hda/files/FOO, if you did not change the default path).
Further Debugging
For actual debugging, follow the details of the Shares Debug page.
