Commercial support

Thank you for your interest in paid support for Amahi.

Before Getting Started

Email the support team at cs at amahi dot org with:

• Your Amahi username
• A detailed description of what your support question or issue is about
  • You cannot be detailed enough as to what you want
  • You should be as precise as you can remember as to the sequence of events that led to the issue
• Any logs you think may be related:
  • App install issues: fpaste /var/log/amahi-app-installer.log
  • Platform issues: fpaste /var/hda/platform/html/log/production.log
  • Use the fpaste command for any logs and http://imgur.com/ for any image sharing

Remote Access

If you feel that you may need someone from the Amahi team remotely access your HDA for diagnosis and support please make sure

• That the VPN to your HDA is setup and working
• There you create a user with username of your choice (include the details)

Real-Time

When you are ready, please log in to the paid-support channel for interactive help at the #amahi-support channel in freenode.