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= Diagnose =
To diagnose issues with the platform, the first step is to look at the platform log:
{{Code| <blockquote><u>Fedora</u></blockquote> tail -300 /var/hda/platform/html/logslog/production.log | fpaste}}apaste
<blockquote><u>Ubuntu</u></blockquote> tail -300 /var/hda/platform/html/log/production.log | apaste It's possible that ''/etc/http/conf.d/10*.conf'' files are wedging the web server (httpd/apache) configuration. Restart apache and check the '''error_log''' (use pastebinit if you ''/var/log/httpd'' or ''/var/log/apache2''). = Dashboard Error =* You will see a message that states:<pre>The Dashboard has encountered an exception!Woopsie. Sorry about that!It could be due to a bug, or very low memory, or very low disk in the root (/) partition.If your disk or memory are in Ubuntunot critical, it's likely a bug.</pre>* You can verify disk space by doing: df -h* If it reflects very little or no space on '''root (/)''', then you need to clear some space. Best way to do this is remove large files from shares.  Back to the [[Troubleshooting]].
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