Difference between revisions of "Troubleshooting"
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Revision as of 21:58, 9 August 2014
The purpose of this page is twofold:
- Capture various issues and solutions for common or uncommon problems users may encounter.
- Provide quick access to various HDA Admin tasks using command line or HDA Dashboard.
Current stable release: Amahi 7 (Fedora 19)
Maintenance Support ONLY: Amahi 6 (Ubuntu 12.04.x)
- Amahi 6 (Fedora 14)
- NOTE: No Amahi new features, applications, or application updates are provided
- when in Maintenance Support ONLY status.
Contents
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Troubleshooting
Amahi Common
Amahi 7 (Fedora 19)
Amahi 6 (Ubuntu 12.04.x)
- Apache Web Server (Amahi bug 1023)
HDA Admin How To
Amahi Common
- Disable Router DHCP Server: Generic guidance for disabling DHCP server on some routers.
- Change DNS Provider: Change DNS from OpenDNS to different provider.
- Disable DHCP Server: Disable DHCP server on HDA.
- Change Gateway IP Address: Change the 3rd octet of the router/client IP addresses.
- Renew Client IP Address: Applies to Windows, Mac OS X, and Linux.
- Enable Advanced Settings: Unhides advanced areas in Network and Setup tabs.
- Open terminal as root user: Command line access as root user.
- Greyhole: Setup/configure Greyhole Storage Pooling.
- Mount Shares Locally: Safely manage Greyhole enabled share files locally on the HDA.
- Manage Shares: Create, edit, delete, and manage file shares configuration.
- Shares Extra Parameters: Manage extra options per file share, such as a recycle bin or quota.
- Configure Static IP Address: Create static IP address for client devices.
- Virtual Private Network (VPN): Not included in Amahi 6 or 7, but is required for secure connection between a client and HDA outside your network. Amahi application VPN provides the capability.
- Hardware Changes: Steps for hardware changes on HDA (i.e. mother board, network card, etc).
- Customize IPsec VPN: How to change the secret and/or group name as well as procedure for routing all traffic through Amahi IPsec VPN application.
- Virtual Network Computing (VNC): Access your HDA desktop remotely from inside your network.
Amahi 7 (Fedora 19)
- Adding hard drives: The Amahi Disk Wizard application provides functionality via Dashboard UI for Amahi 7.
- net-tools/bind-utils (includes commands ifconfig, nslookup, netstat, and others): Not installed in Amahi 7. Amahi application HDA Troubleshooting Tools provides the capability.
- Manual Web App Creation: Not installed in Amahi 7. Amahi application Web App provides the capability.
- Calendar Server: This feature is currently broken in Amahi 7 (Amahi bug 1339), but guidance is provided to correct the issue.
- Express CD Desktop: Amahi 7 is headless, but guidance is provided for installing a GUI desktop. The Amahi application VNC provides the Gnome 3 Desktop and remote capability.
- Reset User Password: Not available in Amahi 7 (Amahi Bug 1509).
- Greyhole UI Application Transition Guide: Outlines how to move from manual Greyhole install to the Greyhole UI application.
Amahi 6 (Ubuntu 12.04.x)
- Adding hard drives: There is no Dashboard UI for adding additional hard drives in Amahi 6. This guidance will provide the details needed.
- Secure Shell (SSH): Not installed in Amahi 6, but is required to remotely access your HDA, inside or outside your network. Amahi applications OpenSSH and Dropbear provides the capability.
- Manual Web App Creation: Creating a manual web app via the dashboard results in a "HTTP error 500" message. This work around should correct the issue (Amahi bug 977).
- Reset User Password: Use to reset a user's forgotten password.
